SoReal Unlimited, Inc. maintains a 30-day refund policy. If an item is returned within 30 days of purchase, SoReal Unlimited, Inc. will provide a full refund in the same method that the item was purchased. An item may be returned if it is the wrong order or unsatisfactory to the customer. Customer is responsible for all shipping and handling charges incurred when returning items to SoReal Unlimited, Inc. All items must be returned along with shipping invoice to:
SoReal Unlimited, Inc. PO Box 780131 Orlando, FL 32878-0131
Along with your return you may also contact our sales department at sales@sorealunlimited.com with any questions or concerns.
All returned item(s) must be received by SoReal Unlimited, Inc. in new and unused condition. After 30 days, any returned item(s) can be exchanged for online store credit and can be used towards your next purchase.
When sending item(s) back to SoReal Unlimited, Inc. please be sure to utilize a similar shipping envelope like the one used when you received your item from SoReal Unlimited, Inc. This will help to ensure that the item(s) will remain undamaged in the shipping process. It is also recommended that delivery confirmation be utilized to keep track of the returned item(s) as we cannot provide refunds for any item(s) that we do not receive.
You will be contacted via email within 5 to 10 business days once your item(s) has been received and your refund has been processed.
All shipping and handling charges are non-refundable.
We appreciate your continued business with SoReal Unlimited, Inc.